How to keep your computer safe from online threats?

The online world is full of both facilities and threats. Nowadays, a lot of users are getting virus infections in their computer while browsing the World Wide Web. A computer virus first enter in your PC silently, attach with a file, and then spreads its copies internally in the system files & Registry entries. In this write up, we will discuss the tips to keep your computer safe from the online threats. You can use them to secure your computer, important data, and information stored in it.



Security Applications First
You should install an antivirus with real-time protection and an antispyware in your computer. If you can opt for the paid antivirus then options are Norton, McAfee, Kaspersky, Panda, Bitdefender, Webroot, etc. Whereas the good free antivirus tools are AVG Antivirus, Avira Antivir, and Microsoft Security Essentials.

You need antispyware to scan your computer for the spyware, adware, Trojan Horses, worm, and other malicious elements. Free and recommended antispyware solutions are Malwarebytes Antimwalware, SUPERAntiSpyware Free Edition, Spybot S&D, and Windows Defender. These free tools will not provide the real-time protection but remove all of the hidden & stuck infections, which are even not detected by antivirus.

Are you facing any issue in installing antispyware or antivirus? Do you have any other problem with your security applications? Then get online Antivirus Support from the Microsoft Certified Technicians.

Stay up-to-date
You should update your Operating System, Web browser, and antivirus regularly. Keep your Windows OS and antivirus to get automatic updates from their respective servers. Make sure to install the upgraded versions of Web browsers. Also, you should renew your license of antivirus to the latest upgraded version available.

Remember the upgraded version of any software will have the latest fixes and security patches as compared to its outdated version. Also, the Windows Updates provides the latest security patches to its Windows OS to make it more secure from online threats.

Go for online technical support if you face any problem in installing updates for above products.

Don’t open unknown emails
If you are checking the emails in a client application like Outlook, Outlook Express, Windows Mail, Windows Live Mail, Eudora, Thunderbird, IncrediMail, etc. then make sure not to open the emails from unknown users.

If you’re browsing Webmail such as Gmail, Hotmail, AOL Email, Yahoo Mail etc. then don’t open the attachments of emails sent from unknown persons.

Make sure to mark as junk or spam those emails which are not sent by known users. This will let your email client to decide which emails are safe and which are unsecure.

Use the right Web browser
Make sure to use the right Web browser with its upgraded version. Google Chrome specifies the unprotected Websites with a banner before opening it. You can also install the extensions like McAfee SiteAdvisor, Web of Trust (WOT), AVG Browser Security Toolbar, and Avira WebGuard to enhance its security.

Get help from online computer technical support to fix the security problems with your browser and computer.

Sense Everything
Suppose you’re opening the Website of your bank but suddenly you diverted back to a similar Website asking for complete credit card details with CVV number even without login. In this case, either you have typed a wrong URL or your browser is infected to divert you to an unsafe Website.

Check each and every character you’ve typed in the Web browser before visiting a Website. The phishing Websites are those which shows you the exact snippet of the targeted site with a similar name. Such as go0gle.com is phishing whereas Google.com is good. The only difference is that second O letter has been replaced with 0 (Zero).

You can also browse http://hoaxbusters.ciac.org to check the list of spamming and phishing Websites. The installed secured browser add-ons will also alarm you about an unsecured URL.

If your Web browser is redirecting you regularly to phishing sites then subscribe with online spyware removal support.

We hope that above tips will help you to be safe from online threats. Share your experience of virus threats or unsecured Websites with us and other users.

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Discussing the Common Issues with HP Printer

Picking the right printer from the flooded market is equivalent to a herculean task today. And even if you choose the desired one, nobody knows when this will stop working or will start creating troubles. A large number of ailing printers are round the corner having lapsed warranties and suffering customers. Being a machine a printer is not to be blamed alone for its problems. Sometimes it is the user who is largely responsible for the problem. Well, whatsoever is the reason a printer needs a professional’s help in such situations.



Hp printer is known for its robust performance in the market for a really long times, yet there are the times when these also require to be diagnosed by the professionals. Common issues being faced with HP printers are slow printing, not able to print from specific application, poor or no connectivity with the computer, etc.

Though some problems are deliberately or accidentally solved by the users yet are the times when home remedies don’t work and the user needs to consult the professionals. HP Printer Technicians come to rescue in such cases by providing online support to the end users.

Most of the problems, a printer faces, are software related which arise due to some software malfunctioning, lost or corrupt drivers, selection of wrong option from the printer menu etc. These are curable problems which can be successfully dealt by HP Printer Tech Support on call or online.

While the hardware related problems require to be dealt by a physical technician who can fix the problem manually and by replacing or repairing the malfunctioning/non functioning hardware. You just have to make a call at a toll free number to avail online HP Printer Services, which is available 24x7x365 by a dedicated and well trained team of HP Printer technicians.

Well, the end user is a monarch in present highly competitive market situations, where each and every manufacturer or service provider is trying its best to woo them and to turn them into its clientele. So the user is in the position to order the required products & services over a phone or online any time and a prompt product or service provider will approach him with the best of their promises. In such favorable conditions, the customer should surely apply his right and acclaim the best of the services available.

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Connecting two Windows 7 PC through Wireless Network

Wireless Fidelity or Wi-Fi is the most preferred technology to connect the computers in a network and to Internet. If you have two Windows 7 computers with Wi-Fi connections then you can network them through wireless. This, of course, save you from managing the wires and have an economic way to share resources. In this blog post, we will discuss how you can establish the Wireless networking between two Windows 7 computers.

Disclaimer: We don’t take any responsibility or guarantee of the results after performing the steps mentioned in this blog post. Because the result solely depends upon the way how you perform the troubleshooting steps. If you are not so much technical then contact online Microsoft Windows 7 Support.

Precautions for Wireless Networking

1. Both of the computers should have compatible Wireless adapter such as 802.11a, 802.11b etc.

2. Make sure both the computers are placed within 50 meters of distance.

3. There will be no interruption from the devices like microwave oven, cordless phone, Bluetooth devices, etc. between them.

4. The Workgroup name on both computers should be identical. You can go to the Control Panel -> All Control Panel Items -> System to check and change the Workgroup name in Windows 7.

Resolution Steps

Perform below steps to network two Windows 7 computers wirelessly,

Steps to perform on both Windows 7 PC

- Go to the Control Panel -> All Control Panel Items -> Network Sharing Center.

Network and Sharing Center in Control Panel of Windows 7

- Click on the ‘Change Advanced Settings’ in the left hand side panel.

Left Panel in Network and Sharing Center

- In the Settings window, you will two different options – Home or Work and Public with drop-down menus.

Options in Change Advanced Settings

Following is the default preview of all the settings in ‘Change Advanced Settings’ window.

Complete Options in Change Advanced Settings

- Click ‘Home or work’ first and enable following options

1. Turn on Network Discovery

2. Turn on File & Printer Sharing

3. Turn on sharing so anyone with network access can read and write files in the Public folders

4. Turn off Password protected sharing

- Click on the button saying ‘Save Changes’. Enter the login credentials of administrator, if required.

- Repeat the same action and enable above options again in Public.

Steps to perform on one Windows 7 PC

- Go to the Control Panel -> All Control Panel Items ->Network & Sharing Center.

- Click the ‘Setup a new connection or network’ under the section titled ‘Change your network settings’.

Selecting the ‘set up a new connection or network’

- It will open a new Wizard titled ‘Choose a connection option’.

Choose a Connection Option

- Click the option ‘Setup a wireless ad hoc (computer-to-computer) network’. This will show following screen,

Manually Connect to a Wireless network

- Click on the Next button to arrive at following screen

Give your network a name

- Enter the name of your network, set the security type and enter the security key. The security options are ‘WPA2-Personal’, WEP, and No Security. It is recommended to select a security type and have a strong Security Key.

- Click the Next button.

You’ve successfully created a network and turned your Windows 7 Computer into a wireless hotspot.

Steps for another Windows 7 PC

- Go to the Control Panel -> Network and Sharing Center.

- Click on the option named ‘Connect to a Network’.

- Select the wireless network named in the above steps.

- Enter the security key and click Connect.

If you face any problem in creating the wireless network of two Windows 7 computers then call the experts at Microsoft Windows 7 Support.

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Creating the network between Windows 7 and XP

Windows 7 is the latest Operating System in the Microsoft Windows range. Currently, it is one of the most used OS worldwide but still you will find thousands of computers still running on Windows XP. The overall structure of XP is quite different from its latest successor Win 7. If you are thinking how to establishing networking between Windows 7 and XP then you’ve landed up at the right place. We will discuss the same in this blog post, stay tuned.

Disclaimer: We are going to discuss technical steps to network Windows XP computer with a Windows 7 PC. We don’t take any guarantee or responsibility of the results after performing the mentioned steps because it solely depends how you perform them. Contact Online Microsoft Help if you are not so much technical to understand these steps or face any issue while performing them.

Section 1: Make the connection properly

Make sure both the Windows XP PC and Windows 7 PC are connected properly through router or cross cable or any other medium. In our case, the computers are connected through Ethernet cables via router.

Section 2: Check the Workgroup

Checking Workgroup on Windows XP

- Go to the Control Panel -> System to open the System Properties.

- Open ‘Computer Name’ tab. This will show the name of XP computer and its workgroup.

Checking Workgroup on Windows 7

- Go to the Control Panel -> System and Maintenance -> System for opening the System Properties.

- Check the name of Workgroup of Windows 7 PC.

You have to make sure the workgroup of XP computer will match the workgroup on Windows 7. If it doesn’t match then change the Work group of Windows XP with following steps,

- At the ‘Computer Name’ tab in System Properties, click on Change button.

- Enter the same name of Workgroup as on Windows 7 PC.

- Click OK button and restart the computer, if prompted.

TIP: You can also change the Workgroup name on Windows 7 PC, if required.

Section 3: Checking File Sharing in Windows XP

- Go to the Control Panel, and click Network Connections to open it. This will show all the connections in your network. If it is blank then get help from Microsoft Windows XP Support.

- Right click on the ‘Local Area Connection’ for your Ethernet card and click Properties.

- Check whether it shows ‘File & Printer Sharing for Microsoft Networks’, ‘Internet Protocol (TCP/IP)’ etc. Almost all Windows XP computers using Internet will have it already installed. If not then get help from online Microsoft Windows Support.

Section 4: Networking Options in Windows 7

- Go to the Control Panel and click ‘All Control Panel items’.

- Click ‘Network and Sharing Center’ icon to open it.

Network and Sharing Center in Control Panel of Windows 7

  - Click the ‘Change advanced settings’ in the left hand side panel.

Left Panel in Network and Sharing Center

  - You will see different options for Home and Network as shown below:

Options in Change Advanced Settings in Network & Sharing Center

  - You have to change the settings in both ‘Home or Work’ and Public options. You can select any one option to customize its settings.

List of Settings in Public Option in ‘Advanced Settings’ of Network & Sharing Center

  - Enable the following options in these settings:

 

1. Turn on Network Discovery

2. Turn on File & Printer Sharing

3. Turn on sharing so anyone with network access can read and write files in the Public folders.

- Click on the button saying ‘Save Cwhanges’. Enter the login credentials of administrator, if required.

- You have to select the same settings for ‘Home or Work’.

Section 5: Checking the Networking

Go to the Windows Explorer -> Network to check whether Windows XP machine is being displayed therein or not.

If you are not able to connect the Windows XP machine and Windows 7 PC with above steps then it is recommended to take help of experts at online Microsoft help.     

                   

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Possible resolution of Fatal Error while installing a HP Printer

While installing a new or old HP printer, the users often get the ‘Fatal Error’. It is one of the most frustrating problems, especially when you face it with an all new HP Printer. You are just not able to print, scan or copy any document from it. Are you also getting this issue? In this blog post, we are going to discuss the possible solution of Fatal Error problem while installing HP Printer.



Disclaimer: We don’t take any guarantee or responsibility of the results after performing the mentioned steps. This is because the final result of troubleshooting solely depends upon the way how a user is performing it. If you are not so much technical or face any issue in performing the below mentioned steps then straightaway take help of online HP Technical Support.

Case Scenario

Fatal Error during HP Printer installation appears up in the last process when the computer is trying to connect with the printer. It means you have installed the printer partially and now its installation got stuck inside registry entries plus system files.

Resolution Steps

We are going to discuss different steps so we have separated them in different sections. Perform the steps mentioned in each section one by one.

Section 1 to uninstall HP Printer

The first and foremost step will be to uninstall all HP printer software and drivers completely from the computer. Any remaining stuck entry will create problems again while trying to install and use HP printer. Common HP Printer applications are listed below,

1.    HP Solution Center
2.    HP Photosmart Essentials
3.    HP Photosmart Express
4.    HP Photosmart Creations
5.    Shop for HP Supplies
6.    HP Customer Participation Program
7.    HP Smart Web Printing
8.    HP Imaging Device Functions
9.    HP Image Zone
10.    HP Software Updates
11.    HP Director
12.    HP Memory Disk
13.    OCR Software (optional)

Disclaimer: If you are using any other separate HP product like HP computer, HP camera etc. then make sure they remain intact and there is no need to touch their applications or drivers. If you don’t know point out what HP software need to be removed then contact online Printer Support.

- Power off the printer and then disconnect it from the computer.

- In XP, go to Control Panel -> Add/Remove Programs. In Vista/7, go to the Control -> Programs -> Programs and Features.

- Select the HP Printer software and uninstall them one by one.

Section 2 to remove stuck entries

It is the time to remove all the entries of HP Printer from Windows Registry and system files. You can do this using the HP Software Removal Utility.

Disclaimer: Take help of HP technical support when you don’t have the enough knowledge how to perform the steps mentioned in this section.

Perform below steps,

- Download All-in-One Software Removal Utility from http://goo.gl/kqKo7 for Windows XP & 2000.

- Download Officejet Removal Utility from http://goo.gl/YtJGW for Windows XP, 2000 and Vista.

- Power off the printer and disconnect it from PC.

- Run any of the above removal utility and perform on-screen instructions. You have to run this utility four times to achieve all of its four levels – L1, L2, L3, and L4. Computer restart is required only if prompted.

Section 3 Only for XP and Vista

Please don’t perform this section for Windows 7.

Only the Windows 7 and Server 2008 arrive preinstalled with the latest Windows Installer 5.0. Other Windows editions – XP, Vista, 2000, and 2003 doesn’t come with the latest Windows Installer 4.5. Perform below steps to check and update it,

- Go to the Start and click Run.

- Type msiexec.exe and press the Enter key. It will open a new window of Windows Installer and show its version.

- If you don’t have the latest Windows Installer 4.5 then download it from http://www.microsoft.com/download/en/details.aspx?id=8483.

- Install Windows Installer 4.5 in XP and Vista.

If you face any problem in installing Windows Installer 4.5 then take help of online Microsoft Windows Support.

Section 4 to empty Temporary Files

Perform below steps to remove the stuck temporary files,

- Click on Start Menu and then click on Run. The Vista or 7 users can type run in the search box in Start Menu to open it.

- Type %temp% to open the User’s temporary files.

- Delete all the temporary files from %temp% folder.

- Similarly, open Windows Temporary Files Folder through temp in Run.

- You have to empty C:\Windows\temp folder.

Section 5 to have the latest or available drivers ready

Case 1: For Broadband or higher Internet Connection

- Visit the http://support.hp.com to download the latest Full Package drivers for your HP Printer.

- Download the drivers in a folder under C: Drive.

- Download the WinRAR, 7z or any other compression utility and install it.

- Use the compression utility to extract the setup file it in a folder under C: Drive.

Case 2: For Slow Internet Connection

Copy the available entire HP Printer driver disc in a folder under C: Drive. If you don’t have the disc then you can order it online at http://support.hp.com.

The driver path in both cases can be C:\HPXXXX, where X will be replaced with printer model number.

Section 6 to install the printer

- Run the setup from the C: drive itself.

- Perform onscreen steps to install the HP printer.

Section 7

If you still face the ‘Fatal Error’ problem while reinstalling the HP Printer after following above steps then contact HP Technical Support directly. Else perform below steps,

- If you have installed Windows Installer 4.5 in the earlier troubleshooting, then you just have to perform steps of Section 1 to 3 and Section 4.

- If you are facing ‘Fatal Error’ while connecting the printer through Wired or Wireless Network, then make use of HP Home Network Diagnostic Utility from http://goo.gl/KqpWH before trying to install the printer.

- Perform the steps mentioned in Section 5 and 6 now.

If you still face the ‘Fatal Error’ problem with your HP Printer then it is strongly recommended to get help from experts at online Printer Support.

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Helping you to fix the Microsoft Office Installation Issue

Microsoft Office is the well-known and the mostly used commercial Office Suite of applications on this earth. Almost each OEM supplies the trial of latest Microsoft Office version with their computers, which got expired after 30 days or 100 times of usage. It is quite easy to install Microsoft Office but sometimes the users face issues during its installation. In this write up, we will discuss a famous installation issue with Office 2010 setup and its resolution.



When you try to install the Microsoft Office 2010 then you get the error, ‘to install and use this product, you must be running one of the following operating systems: Windows 7, Windows Vista, Windows XP, and Windows Server 2003’. If you are not so much technical to perform the steps then you can straightaway contact Microsoft Office Support.

As the error itself suggests, this issue occurs when you are trying to install Office 2010 on unsupported Operating System. Microsoft Office 2010 can be installed only on following Windows Operating Systems:

1.    Windows XP SP3 (32-bit)
2.    Windows 7 (32-bit and 64-bit)
3.    Windows Vista SP1 (32-bit and 64-bit)
4.    Windows Server 2008 (64-bit)
5.    Windows Server 2003 (32-bit)

Check the system requirements first before installing Office 2010. If the system requirements are matched, then you should take help of Microsoft Office Support at SupportMart.

You can also check whether the Office setup is running in Compatibility mode or not. For the matching system requirements, you have to turn off Compatibility mode. Do a right click on the setup.exe file for Office, hit Properties, and then select Compatibility Tab. Uncheck the option ‘Run this program in compatibility mode for’. Click Apply button and then hit OK button.

If you are still facing the problem while installing MS Office 2010, then you need help of experienced and certified technicians at Microsoft Office Support Team at SupportMart.

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Explaining the Best Passwords for your accounts

In this online world, each and every service is connected with an account provided by the relevant service provider. Not only you have to create a user in your Windows OS but you also have to create user accounts with online services like Online Banking, ISP, Software supplier, Antivirus, etc. Mostly the Username or User ID is easy to remember and is email address in most cases whereas the password should be strong enough to sustain in this modern age, where hacking is not a nightmare thing. In this write up, we will sum up some common conventions helping you to decide a right password for your Windows user or any other online account.



First, you should avoid using any kind of automatic password generator. Nobody knows who have developed these programs to get the automatic mixture of alphanumeric and special characters. May be some hackers have created them and providing as a free service or who knows if the hackers have already cracked it. Using the automatic tools to generate password means you are going to have a totally unsecure account, so avoid using it. Do you need expert guidance in creating passwords? Then call Online Technical Support team at SupportMart.

Your password should be a mixture of alphabets, numbers, and special characters. You can follow some manual mechanism to create these passwords, e.g. inserting your favorite numbers in your pet’s name such as t1o2m34. Make sure not to use your name, your spouse name, or any other well known phrase related to your identity. Also you should avoid the common dates of your life such as date of birth, date of marriage, or date of getting bachelors degree. If you need expert suggestion to create the passwords then you can contact Online Computer Support. Some good passwords are illustrated below:

•    R$a&ts$dg24.90
•    Rg#sewt(&ded)
•    A,m.b$c#d%d
•    K&i12n.$322g

Please do not use them as these are already illustrated publicly. You can create a password of any length from 8 characters to 30 characters but you should remember them. If you lost the password of your Windows user then you can contact Online Technical Support.

Some Websites have a pre-defined policy to describe which type of passwords can be used with them. Remember to read the password policy of the Website to know the necessary precautions like permitted special characters, minimum password length etc. In addition, you’re advised to create security questions in order to recover the password when you forgot it. Contact Online Computer support in case when you are not able to restore your password.

If you are using Online Internet Banking or Credit Card then make sure to change its login and transaction password twice in a month. Please avoid using already used credentials while changing passwords for online banking.

You should avoid using the public hotspots, cyber café, or shared computers in office to access your bank account. Always access the Internet banking or credit card facilities only at your own personal computers. If your bank offers virtual keyboard for login then its usage will save your keyboard hits from recording in any malware program running in the background. If you are facing any problem in creating any account or setting its password then you can reach Online Computer Support. 

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